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Account

Create an account and sign in

Create a Colli account, verify your email, sign in to Glob, and reset an account password.

You use a Colli account to sign in to Glob for Web, the Linux app and Glob Social. The same account can also enable hosted features in other Glob clients. Start from the app you want to use so that completing sign-in returns you to it.

Create an account with email

In Glob for Web, choose Create an account on the sign-in screen. On the Colli sign-in page, the equivalent link is Create account.

  1. Enter your Email.
  2. Choose a Password of at least 12 characters.
  3. Enter a Username, or leave it blank and choose one later.
  4. Select Create account.
  5. Check your inbox and open the verification link. Then return to Glob and sign in.

The password has a maximum of 72 bytes. Ordinary English letters use one byte each; some accented characters and symbols use more. If a long password is refused, shorten it while keeping at least 12 characters.

The confirmation reads, “If this email can create or continue an account, check your inbox for a verification link.” This message does not tell you whether an account already exists. If you already have a verified account, use Sign in or Forgot password?.

An invalid or expired verification link shows “This verification link is invalid or has expired.” Start the sign-up flow again with the same address to request a fresh verification link for an unverified account. Use the newest message. If it does not arrive, contact [email protected].

Your optional username becomes public across Colli apps. See usernames and profile before choosing it.

Sign in with a password

The forms differ slightly:

Where you sign in What the first field accepts
Glob for Web's own Sign in screen Your email address.
The Colli page headed Sign in to Colli Your email address or public username.

Enter the account password and choose Sign in. If Glob then asks for Sync passphrase, enter the passphrase for your synced work. That second screen is separate from account sign-in. See sync and recovery.

If the app says “Check your inbox and verify your email address first,” complete verification before trying again. If it says “That email or password is incorrect,” check the email address as well as the password. A username belongs in the Colli form, rather than the Web app's email field.

Apple and Google sign-in

Where the Colli sign-in page offers Continue with Apple or Continue with Google, you can use that provider instead of an account password. Complete its sign-in and return to the app.

Use the same sign-in method you used before if you are unsure which account holds your work. Choosing a different provider identity can open a different account. A matching name or profile photo does not establish that two accounts are the same.

The account page lists Linked Identities. If it offers Connect Apple or Connect Google, start there while signed in to the Colli account you mean to keep. A provider identity already attached to another account cannot be linked again. There is no account-merging control on this page; contact accounts support if you have ended up with two accounts.

Reset an account password

Choose Forgot password?, enter your account email and select Send reset link. Open the email, enter a New password and choose Set password. Return to Glob and sign in with the new password.

In Glob for Web, you can also open Settings → Profile & account settings → Login & security → Email me a reset link.

Reset email is available for a verified account that already has a password. If you created the account through Apple or Google without setting one, continue with that provider. Requesting a reset does not add a password to a provider-only account.

A successful password reset ends existing app sign-in sessions. Sign in again on the apps you use. It does not recover your sync passphrase or replace your tool API keys.

If a reset link is rejected, request another and use the newest email. If you cannot access the account email or its sign-in provider, contact [email protected]. Keep the account password, sync passphrase and recovery key out of your message.

For the account's rules and data handling, read the Terms and Privacy Policy.