Hosted AI and credits
Pricing, credits and usage
Understand the free offer, monthly hosted AI allowance, usage figures and credit estimates before you run a request.
Glob is free to use under the current pricing offer. There is no card requirement or purchase step. Hosted AI uses credits from your Colli account, so a free account can still reach its AI allowance.
Use the balance and usage views to understand an AI request. The Billing section in Glob for Web does not provide a subscription, payment or invoice control.
Your monthly allowance
Your account has a monthly hosted AI allowance. The pricing page does not publish one fixed number for every account. Check your account's figures rather than relying on an amount in an older guide.
The monthly allowance resets on the account's cycle. Unused monthly credits do not build up across cycles. The Colli account page shows Credit balance with a reset date when credit information is available; the Web Usage panel shows credits left without displaying that date.
An account can also receive extra granted credits. Hosted AI draws on those grants before the monthly allowance. Credits earned through Glob Social are a separate kind of balance and are not used for hosted AI. See the Glob Social guide for the credit actions available there.
For the conditions attached to credits and allowances, read the Terms.
Check your usage in Glob
In Glob for Web or the Linux app, open Settings → Profile & account settings → Usage. Choose Today, 7 days or 30 days. The panel starts on 30 days.
| Figure | What it tells you |
|---|---|
| Requests | How many hosted AI requests are recorded in the selected period. |
| Input tokens | The amount of text sent for processing, measured in the model's text units. |
| Output tokens | The amount of generated text recorded. |
| Estimated cost | An estimate of the AI processing cost in dollars. |
| credits left | The monthly balance reported to this panel. |
| By model | The model used, number of calls and estimated cost for each row. |
The panel also shows failed requests when there are any, and says when hosted AI is off for the account. No AI usage in this period. means there are no recorded calls in that selected period; try another range if you were expecting an older request.
The current Usage balance does not include extra granted credits. If you have received a grant, this figure can understate what is available to hosted AI. Contact [email protected] if the displayed balance does not explain whether a request can run.
You can also open your Colli account. Its Usage section includes Requests, Tokens, Est. cost and Credits used, with a per-model table when there is usage to show. These figures belong to the signed-in account.
Understand a request estimate
Text requests do not all use the same number of credits. The amount of input, the generated answer, the operation and its model affect the charge. A long summary can cost more than a short lookup. Adding notes or earlier AI results to the input also adds text to process.
The Web Summary options panel estimates the selected run before you choose Summarize. Its Estimated area can show either an approximate token count or approximate credits.
The credit estimate uses what this account has actually been charged for recent requests. With no usable history, the panel says No credit rate yet — it is worked out from what this account has actually been charged. It still shows an approximate token count. That is an estimate, rather than a fixed price or confirmation that the request can run.
Review the summary's scope, detail and included material before running it. The estimate changes with those choices. See hosted AI for what the app includes.
If AI cannot run
Insufficient credits means the available balance cannot cover the request. It can appear with a small positive balance because the service needs enough allowance to begin the work. Check the reset date and try a smaller scope where the feature offers one.
There is no credit-purchase control in the Web account page. When the available hosted allowance is exhausted, wait for its reset. If a grant or reset appears missing, contact support.
Hosted AI is disabled for this account is a separate account-access state. Repeating the request does not fix it. Hosted AI is disabled, a provider failure or a temporary request-limit message can prevent a request even when you have credits. See troubleshooting.
Cancelling a request or closing its panel does not guarantee zero credits used. Work already generated can still be charged. Check Usage after an interrupted request rather than repeatedly resending it.