Hosted AI and credits
Hosted AI and what you send
Understand the text included in Web AI requests, automatic model choice, context settings and interrupted answers.
Hosted AI lets you ask about a canvas, look up a term, brainstorm additions or summarise selected work. It runs through your Colli account and uses hosted AI credits. You need an internet connection and an account with hosted AI enabled.
This page explains the shared account side and the inputs used by Glob for Web and the Linux app. For the controls that create and apply results, see the Web guide. Glob Social has separate AI tools with their own choice of context.
What goes into a request
When you run an AI action, Glob sends the text needed for that action to its hosted AI service. That text is processed by OpenAI or Anthropic. Encrypted sync does not make a hosted AI request stay on your device.
The inputs depend on the action:
| Web action | Text included |
|---|---|
| Note lookup | The note title, body when included, and your focus or question. A selected-phrase lookup also names the selected phrase. |
| Brainstorm | The note title and text, instructions for suggestions, and titles already suggested when you ask for more. |
| Cluster summary or deep synthesis | The chosen notes' titles and text, summary instructions and any cluster guidance. |
| Project summary | A digest of the chosen notes and the summary instructions. |
| Ask Glob | Your question, note context from the active canvas and recent conversation messages. |
| Improve for AI in prompt editing | The current prompt text and the request to improve it. |
The text can include your current editor draft. Saving a note is not a separate approval step for using its text in an AI action you run.
For data handling and provider information, read the Privacy Policy. It covers AI requests separately from synced content.
Ask about the canvas you have open
Ask Glob reads context from the active private or shared canvas. Inside a nested private canvas, its context is restricted to the notes placed there. It is not a search through every note you have ever written.
There is a limit to how much note text fits. Long notes are shortened and some notes can be omitted. The selected note is given priority. Recent conversation messages accompany the next question, but the full conversation is not replayed without limit.
For example, open the canvas containing your travel notes before asking, “Which of these tasks must I finish before booking?” If the answer misses a detail in a long note, select the relevant note and ask a narrower question. A confident answer is not evidence that every note was included.
Shared-canvas requests use the shared canvas's note entries. They do not add your private lookup or summary cache to those entries. Shared-canvas chat and document contents also have different handling; use the Privacy Policy for that distinction.
Include earlier lookups and summaries
In Web or Linux Settings → AI, the Include lookups and summaries switch controls whether a note's saved lookup and summary entries accompany its text in lookup, brainstorm, summary and Ask Glob requests. It starts Off and is a preference for that browser or app installation.
Turn it on when an earlier explanation is useful context for a follow-up. Leave it off when you want a fresh answer based on your own text. More included text also affects credit use.
Brainstorm suggestions are excluded from that extra context. Suggestions that become ordinary nodes can still be read as nodes in a later request.
The Summary options panel has its own visible Include choices, Lookups and Earlier summaries, for that summary. Review those choices with its estimate before selecting Summarize. Summary and prompt preferences should be checked on each browser you use.
Models and provider keys
Glob chooses the hosted model for the action. The Web Ask, lookup, brainstorm and summary controls do not have a model picker. Different actions can use different models, and the available model catalogue can change.
Use Profile & account settings → Usage → By model to see which model was used for recorded requests. A model listed in an old guide is not a promise that you can select it in the Web app.
You do not need your own OpenAI or Anthropic key for the hosted path. The Web account section Your own API keys does not support adding a provider key. For AI settings specific to the Mac app, use the Mac guide; do not assume those settings are also available in Web or Linux.
Closing or cancelling
Closing Ask Glob ends the browser's wait for its stream. Summary jobs offer Cancel, which stops the browser from applying the result. A provider may already have performed work, so cancelling is not a promise that no credits are used.
Glob Social's panels behave differently: the public AI panel has Cancel, while closing a node's Lookup panel can leave its lookup running. Follow the Social guide for those controls rather than using Web closing behaviour as a rule for every app.
Improve for AI is also a hosted request. It is not a free, offline formatting action. Review the revised prompt before keeping it.
Errors and incomplete answers
If a note has no title or text, the app can refuse before sending a request. Add the material you want it to work with.
An empty answer can show The model returned nothing. or Glob returned nothing. A model or provider error can occur with credits still available. Read the message, wait if the service asks you to, and retry deliberately rather than opening several duplicate runs.
AI answers can contain mistakes. Compare a summary with its source notes, and review proposed changes before applying them. For account allowance questions, see credits and usage; for error messages, see troubleshooting. The Terms cover use of AI results.
