Settings and help
Mac availability and limits
Check which app is distributed, which Mac capabilities are required, and the limits of the public beta.
The native app offered on Download is Glob for Mac. It requires macOS 26.1 or later, and the download supports Apple silicon and Intel Macs. The public package is 1.9.0-beta.2.
Use getting started for installation. The app's About and Updates controls help identify the build actually installed on your Mac.
Other devices and clients
The download page does not distribute native iPhone, iPad or Watch apps. An icon, source label or mobile instruction appearing in the Mac beta is not a separate mobile download or App Store listing.
Use Glob for Web for browser access, including its supported mobile layouts and Linux desktop app. Use the terminal client for its supported command-line workflow. Each client has its own capabilities; a feature in one guide does not establish the same feature in the Mac beta.
Account and connection requirements
The normal startup screen asks you to sign in with a Colli account or create one. Hosted AI needs a valid session and available account access. Account help explains account and credit behaviour; Pricing lists current plans.
Writing notes and arranging already available project material are separate from making a hosted request. An unavailable AI provider can prevent a lookup, model answer or generated synthesis without making the original note an AI-generated object.
Signing in is not evidence that the project's notes have transferred to another device. In the public Mac beta, saving a sync passphrase does not start transfer. Read sync on Mac before relying on another client as a copy of this Mac's work.
Apple Intelligence
Glob's minimum macOS version and Apple Intelligence availability are different requirements. An Intel Mac can run the app without supplying the same on-device model capability as a compatible Apple silicon Mac.
Available Apple Intelligence support also depends on its system readiness. Settings only shows the corresponding provider choices where it detects support. Auto can fall back to a hosted route, and some larger structured requests use hosted processing even when smaller on-device requests work.
Do not use an AI Provider label as a blanket statement about every feature's data handling. Consult the Privacy Policy.
Documents and Mac-specific controls
Import Studio accepts text, Markdown, PDF, CSV/TSV, images, HTML and DOCX. It does not accept audio or video directly. Large-file warnings are warnings to review before continuing, not a guarantee of successful extraction at every size.
OCR depends on the text the image makes available and the system's recognition support. Verify extracted names, numbers and tables. Camera Scan is a mobile control and is not offered in the Mac import picker.
The Mac chunk card supports text selection for copying, but does not expose the mobile selection-to-item workflow. Use its whole-chunk actions or copy a selected passage into a new note yourself.
The tools selector's Photos destination does not provide a working Mac photo library in this beta. Import an image file through Import Studio when your purpose is to extract its text.
Collection and history limits
Knowledge Browser retrieves up to 100 active records in newest-first order for its selected query. Narrow its search rather than assuming an older record was deleted because it is absent from the initial list.
Document search returns up to 20 chunk matches. A model answer uses a selected amount of relevant context, not an assurance that every page or record was reread. Ask narrower questions and inspect the source text when completeness matters.
A project export includes supported notes, connections and positions, while leaving out several task and app-specific fields. Separate saved collections are outside it. Export scope explains those boundaries before you depend on the file for recovery.
Support
Send app questions to [email protected] and account or deletion questions to [email protected]. Include the version, build, the action you took and its exact visible error. Colli Labs Inc. operates Glob; the Terms and Privacy Policy provide the applicable policies.
