Preferences and help
Limits and availability
Understand which Glob surfaces you can use, what needs a connection, and where browser and desktop behaviour differ.
Use Glob for Web at www.glob.design. The workspace adapts to desktop and phone-sized browser windows. Downloads is the place to check native application downloads and the files currently offered for each platform.
Browser and device requirements
The signed-in workspace needs browser storage for its notes and saved sync state, and browser cryptography support to open synced data. Allow site data for the Glob address. Blocking it can prevent the workspace from opening, even after a successful account sign-in.
An account sign-in and opening synced data are separate steps. The Sync passphrase screen asks for the passphrase used by that account. A browser that already has saved sync state may reopen the workspace without asking again. Use Lock in Settings when you want that saved access removed.
The browser and Linux desktop app keep separate application profiles. Choosing a theme or editing a browser preference in one does not set it on every device. Check the account and sync state in the surface you are using.
The Linux installer targets x86_64. It does not provide ARM or 32-bit packages, and the download page does not offer Flatpak. AppImage has an additional sandbox requirement; see Glob on Linux.
Working without a connection
A browser that has already opened and retained your workspace can read its stored notes while disconnected. A first sign-in or first passphrase setup needs a connection. Hosted AI requests and live collaboration also need a connection.
Sync pauses while the page is hidden. Bring Glob back to the foreground and choose Sync in Settings when you want to retry. The list toolbar can show Offline — sync when you reconnect or Sync failed — try again.
Do not assume that visible changes have already reached another device. Before removing the browser copy, read the sign-out confirmation. Glob asks again if unsent changes or note keys remain only in that browser. See sign-out warnings.
Preferences and unavailable account sections
Appearance offers Dark, Glob Classic, and Light. There is no separate system-theme button: the initial choice follows the system until you pick a theme.
The account page lists Your own API keys and Billing, but those sections have no working setup or purchase controls. For hosted AI access, credits, and supported tool connections, use the account guide and current pricing.
The web workspace does not offer an on-device AI provider selector. Its AI features use the hosted service. Availability and your account's remaining credits can affect a request; a disconnected workspace cannot turn a failed hosted request into an on-device AI run.
The Prompts screen lets you inspect and temporarily edit instruction wording, but those edits do not change summary generation or remain after the editor closes. Use the summary type, detail, input choices and cluster guidance described in summaries.
The web workspace has no DataJar manager, collection manager, Knowledge Browser or document Import Studio. Its organisation controls are projects, named lists and the canvas. Its project-file importer is described in Import and export.
Editing and export boundaries
Text fields use their normal text undo. There is no workspace-wide undo history for canvas changes. Review a deletion confirmation before accepting it.
The account Export download is a Glob Portable v1 .glob file with content and structure. It excludes keys, sharing access and operation history. A successful download is not a promise that every stored preference or supporting file is part of the export; see import and export.
Finding the right guide
The web and Linux pages describe the controls in those surfaces. Native Mac controls and keyboard bindings can differ; use the Mac guide for that application. Use the terminal guide for command-line workflows.
Read the Privacy Policy for data handling and the Terms for service terms. If a feature or download is unclear, contact [email protected].
